It’s recommended to charge your Airwheel battery regularly, but avoid full discharge cycles. Partial charges (around 80%) help maintain battery health over time. For optimal performance, charge it when the battery level drops below 20%.

Always use the original charger provided with your Airwheel. Third-party chargers may not meet the voltage or current specifications, risking overcharging or damaging the battery. The original charger ensures safe and efficient charging.
The aluminum frame protects the internal components, including the battery, from physical damage. This durability reduces the risk of accidental impacts that could degrade battery performance. However, proper handling and storage are still essential.
First, check for physical damage or water exposure. If the battery is old (over 2-3 years), it may naturally degrade. Contact customer support for a professional diagnosis. Avoid extreme temperatures during storage to prevent further damage.
Use the collapsible design to reduce weight, which eases strain on the battery. Keep the battery at room temperature during transit, and avoid prolonged periods of full charge. Regularly using the smart control features ensures the system remains optimized for efficiency.